TERMS & CONDITIONS


1. TERMS & CONDITIONS

1.1 Enrollment and Access

  • Access to any course, test series, or service is granted only after successful registration and payment as per the chosen plan.
  • Login credentials are personal and non-transferable. Sharing them may lead to suspension or termination without refund.
  • The Company reserves the right to modify, update, or discontinue any course/test series at its discretion.

1.2 Payments

  • All fees must be paid in advance through the payment methods provided.
  • Prices are subject to change at the Company’s discretion. However, once payment is completed, the price for that purchase will not change.
  • The Company is not responsible for transaction fees, taxes, or charges applied by banks or payment gateways.

1.3 User Responsibilities

  • Users must provide accurate registration details and update them when necessary.
  • Users shall not misuse the Services for unlawful or unauthorized purposes.
  • Any violation may result in suspension or termination of Services.

1.4 Intellectual Property Rights

  • All study materials, videos, PDFs, test papers, and other resources are the property of Rahein Education Pvt. Ltd.
  • Users are granted limited access for personal learning only.
  • Reproduction, recording, resale, or unauthorized distribution is strictly prohibited.

1.5 Limitation of Liability

  • While we strive to provide effective learning resources, we do not guarantee exam results, rankings, or outcomes.
  • The Company will not be liable for indirect, incidental, or consequential damages resulting from use or inability to use Services.

2. REFUND & CANCELLATION POLICY

2.1 General Rule

  • Fees once paid are non-refundable and non-transferable.

2.2 Exceptions

Refunds will be considered only in the following cases:

  • Duplicate payment due to technical error.
  • Payment deducted but access not provided due to system error.

2.3 Refund Process

  • Refund requests must be sent in writing to raheineduaction@gmail.com within [7 days] of the issue.
  • Approved refunds will be processed within [7–15 working days] to the original payment method.

2.4 Cancellations

  • Users may cancel enrollment, but no refunds will be provided except under conditions mentioned above.
  • The Company reserves the right to cancel access in case of misuse, fraud, or violation of terms.

3. PRIVACY POLICY

3.1 Information We Collect

  • Personal details: name, email, phone number, address.
  • Payment details: transaction information (processed securely via third-party gateways).
  • Usage data: login activity, course progress, test performance.

3.2 Use of Information

  • To provide and improve our Services.
  • To process payments and issue invoices.
  • To communicate updates, study materials, and notifications.
  • To comply with legal and regulatory requirements.

3.3 Data Sharing

  • We do not sell or trade personal data.
  • Data may be shared with trusted third-party service providers (e.g., payment gateways, IT support) for operational purposes only.

3.4 Data Security

  • We implement industry-standard security practices to protect user data.
  • However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute protection.

3.5 User Rights

4. MODIFICATIONS TO POLICY

The Company reserves the right to update these Terms, Refund Policy, or Privacy Policy at any time. Changes will be communicated via website, email, or app updates. Continued use of Services will be deemed acceptance of changes.


5. GOVERNING LAW & JURISDICTION

These Terms and Policies shall be governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Delhi.


6. CONTACT INFORMATION

For queries, refunds, or complaints, contact:

4. MODIFICATIONS TO POLICY

The Company reserves the right to update these Terms, Refund Policy, or Privacy Policy at any time. Changes will be communicated via website, email, or app updates. Continued use of Services will be deemed acceptance of changes.

5. GOVERNING LAW & JURISDICTION

These Terms and Policies shall be governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Delhi.

6. CONTACT INFORMATION

For queries, refunds, or complaints, contact:

Rahein Education Pvt. Ltd.
[Email: raheineucation@gmail.com

Thanks